Refund Policy – Hunter Store (CyberCafeStore) Last Updated: February 20, 2026
This Refund Policy applies to all digital products and services sold by Hunter Store, including software licenses, SaaS subscriptions, digital tools, and downloadable products. We aim to provide fair, transparent, and payment-gateway-compliant refund terms.
Eligibility for Refunds Due to the nature of digital products, refunds are considered only under specific circumstances:
- Digital product not delivered or account access not granted - Product is defective, unusable, or fails to perform as described - Product materially differs from its description
Reporting an Issue Clients must contact Hunter Store support within 14 days of purchase. Requests must include order information and a detailed description of the issue.
Refund Process 1. Contact Support – Submit a ticket via https://cody.cybercafestore.com/support or email [email protected] with order details. 2. Review – Our team will assess eligibility, verify product delivery, and investigate the claim. 3. Resolution – If approved, refunds are issued to the original payment method or an alternative resolution may be offered.
Non-Refundable Cases - Change of mind after product access or delivery - Failure to use the product properly - Technical incompatibility caused by client environment not disclosed before purchase - Violation of Terms of Use or misuse of product
Right of Withdrawal Where consumer protection law grants withdrawal rights, such rights are waived once digital product delivery begins, provided the client agrees to immediate access.
General Terms - Refunds apply only to purchases made directly through Hunter Store. - All decisions are made in accordance with applicable law. - Support ensures issues are resolved prior to considering refunds. - Digital product delivery is instant, licenses included, and all transactions are secured via Stripe, 2Checkout, PayPal, or other approved gateways.
We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies
