Refund Policy

This Refund Policy applies to all digital products and services sold through our platform, including but not limited to software licenses, SaaS subscriptions, digital tools, and downloadable products. We aim to provide fair and transparent terms while ensuring compliance with applicable consumer protection laws.

Eligibility for Refunds

Due to the nature of digital products, refunds are not automatically guaranteed once access has been granted or the product has been delivered. However, refund requests may be considered under specific circumstances outlined below.

Reporting an Issue

If you experience a technical issue, receive incorrect access, or believe the digital product does not function as described, you must contact our support team within 14 days of purchase. Your request should include your order details and a clear description of the issue.

Valid Refund Scenarios

• The digital product was not delivered or access was not granted.
• The product is materially defective and cannot be used as intended.
• The product is significantly different from its description.

We may request additional information or evidence to assess the issue before making a decision.

Refund Process

1. Contact Support: Submit your refund request with order details and explanation.
2. Review: Our team will evaluate the request and verify eligibility.
3. Resolution: If approved, a refund will be issued to the original payment method or an alternative resolution may be offered.

Non-Refundable Cases

• Change of mind after access or delivery.
• Failure to use the product.
• Incompatibility due to user environment not disclosed prior to purchase.
• Violation of our Terms of Service.

Right of Withdrawal (Where Applicable)

Where consumer protection laws grant a right of withdrawal, this right may be waived once the digital product has been delivered or access has begun, provided you have expressly agreed to such delivery.

General Terms

• This policy applies only to purchases made directly through our platform.
• All refund decisions are made at our sole discretion, in accordance with applicable laws.
• We reserve the right to refuse refund requests that do not meet the conditions stated above.

Feedback

We value customer feedback and continuously work to improve our digital products and services. If you have questions or suggestions regarding this policy, please contact our support team.

Business Details

Business Name: Hunter Tech

Trade Marks application number: 805785

Business Address: House C-550 Sector 31-E Lucknow Co Operative Housing Society Korangi, Karachi, Pakistan,

Permanent Address : House Y-423 Area Korangi 1 ½ Karachi,